Please read these Terms and Conditions carefully before registering an account or using any service on the 10vin platform. These terms constitute a legally binding agreement between you and 10vin.
A plain-English summary of the most important points — the full legal text follows below.
You must be at least 21 years of age to register and use 10vin. Age verification may be requested at any point. Accounts found to belong to underage users will be permanently closed and any balance forfeited in line with regulatory obligations.
Each player may hold only one active 10vin account. Duplicate accounts — regardless of whether different email addresses or payment methods are used — are strictly prohibited and will result in permanent suspension of all associated accounts.
All deposits, withdrawals, bonuses, and account balances on 10vin are denominated in Pakistani Rupees (PKR). Currency conversion is not offered within the platform. Transaction limits apply per payment method as published in the cashier section.
All bonuses and promotional credits are subject to wagering requirements before they can be withdrawn. Wagering requirements, eligible games, time limits, and maximum withdrawal amounts for each promotion are stated at the time the offer is presented.
10vin provides deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion options to all registered players. Players may request any of these tools at any time via the account settings panel or by contacting support.
10vin operates under an internationally recognised gaming license. The platform is subject to independent game audits, mandatory player fund segregation, and a formal dispute resolution process administered by the regulatory authority.
These Terms and Conditions ("Terms") govern the relationship between 10vin ("the Platform", "we", "us", "our") and any individual ("you", "the Player", "User") who registers an account on or otherwise accesses the services made available at 10vin.net and its associated mobile interfaces. By creating an account, making a deposit, claiming a promotion, or placing a wager on 10vin, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety.
These Terms apply to all game categories available on the 10vin platform, including but not limited to cricket betting, live casino, slots, lottery, and the cat fishing arcade game. Additional game-specific rules may supplement these Terms where applicable and will be made available within the relevant game or betting section of the platform.
If you do not agree to these Terms, you must not use the 10vin platform. If you have any questions about these Terms before registering, please contact support at [email protected] before proceeding.
You must be at least twenty-one (21) years of age to register an account on 10vin. This minimum age requirement is non-negotiable and applies to all players regardless of the territory from which they are accessing the platform. 10vin reserves the right to request documentary proof of age — such as a government-issued CNIC, passport, or driver's licence — at any stage of the account lifecycle, including at the point of registration, before processing a withdrawal, or following a routine account review.
Where an account is found to have been created by an individual under the age of 21, 10vin will immediately suspend the account and report the matter to the relevant regulatory authority. Any balance held in an underage account will be forfeited and any winnings generated will be voided in full.
Each individual may hold only one (1) active account on the 10vin platform. The prohibition on multiple accounts applies regardless of whether different email addresses, mobile numbers, payment methods, devices, or IP addresses are used. If 10vin identifies duplicate accounts belonging to the same individual, all accounts beyond the original registered account will be suspended and any balances, bonuses, or pending withdrawals associated with the duplicate accounts will be forfeited.
You are required to provide accurate, current, and complete information when registering your 10vin account. This includes your full legal name as it appears on your national identity documents, a valid mobile number, a working email address, and your date of birth. Providing false, misleading, or incomplete registration information is a breach of these Terms and may result in immediate account suspension and forfeiture of any balance held at the time of discovery.
10vin is available to players in Pakistan and other supported territories as determined by the platform from time to time. Players located in jurisdictions where online gaming is expressly prohibited by local law are not eligible to register. 10vin reserves the right to decline registration or close existing accounts where it determines, in its sole discretion, that continued operation would conflict with applicable regulatory requirements.
You are solely responsible for maintaining the confidentiality of your 10vin username and password. You must not share your login credentials with any third party under any circumstances. 10vin will not be liable for any losses arising from unauthorised access to your account that result from your failure to keep your credentials secure. If you suspect that your account has been accessed without your authorisation, you must notify 10vin support immediately at [email protected].
You are responsible for all activity that occurs under your account, including all wagers placed, deposits made, and withdrawals requested. You must not allow any other person to use your account, whether for wagering purposes or otherwise. Accounts are strictly personal and non-transferable.
10vin is required under its licensing obligations to conduct Know Your Customer (KYC) verification on player accounts. This process may require you to submit one or more of the following documents:
KYC verification must be completed before any withdrawal can be processed. 10vin reserves the right to freeze account balances pending completion of KYC and to close accounts where the required documentation cannot be satisfactorily provided within a reasonable period.
An account that has not recorded any login activity for a continuous period of twelve (12) months will be classified as dormant. 10vin reserves the right to apply an inactivity fee to dormant accounts, the amount and frequency of which will be notified to the account holder via the registered email address prior to application. Dormant accounts will not be closed without prior written notification to the player.
10vin currently accepts deposits and processes withdrawals via the following payment channels available to Pakistani players: JazzCash, EasyPaisa, HBL bank transfer, UBL bank transfer, and Meezan Bank transfer. The list of supported payment methods is subject to change. The current list is always displayed within the cashier section of your account.
All deposits must be made from a payment account that is registered in your own name. Third-party deposits — meaning deposits originating from a payment account belonging to another individual — are strictly prohibited. Where a third-party deposit is identified, the deposited funds will be returned to the originating account and the player's account may be suspended pending investigation.
Withdrawal requests may only be submitted to payment accounts registered in the same name as the 10vin account. 10vin will not process withdrawals to third-party accounts under any circumstances. Before a withdrawal can be approved, your account must have completed KYC verification as described in Section 3.3. Withdrawals will be processed to the same payment method used for the most recent qualifying deposit wherever technically possible.
JazzCash and EasyPaisa withdrawals for verified accounts are typically processed within three (3) minutes of approval. Bank transfer withdrawals via HBL, UBL, or Meezan Bank are processed on the same business day for requests submitted before 3:00 PM PKT on weekdays. Requests submitted after this cut-off or on weekends and public holidays will be processed on the next available business day. 10vin does not guarantee specific processing times and will not be held liable for delays attributable to the payment service provider or recipient bank.
Minimum and maximum withdrawal limits apply per transaction and per calendar month. These limits are displayed within the cashier section and may vary by payment method and account verification tier. 10vin reserves the right to apply enhanced due diligence procedures to large withdrawal requests, which may extend the standard processing timeframe.
All bonuses, free bets, free spins, cashback offers, reload promotions, and loyalty rewards offered by 10vin are subject to specific terms and conditions that are published at the time each promotion is made available. In the event of any conflict between the specific promotion terms and these general Terms and Conditions, the specific promotion terms shall prevail only in respect of the subject matter of that conflict.
Bonus funds credited to your account are subject to wagering requirements before they may be converted to withdrawable real-money funds. The applicable wagering multiplier, eligible games, time window for completion, and maximum withdrawal amount applicable to each bonus are stated in the promotion details. Failure to meet the wagering requirements within the stated time window will result in the bonus and any winnings derived from it being forfeited automatically.
10vin operates a zero-tolerance policy toward bonus abuse. Actions that constitute bonus abuse include but are not limited to: creating multiple accounts to claim the same promotion more than once; using low-risk hedging strategies across two accounts to guarantee bonus completion regardless of outcome; and exploiting system errors or technical malfunctions to generate unintended bonus credits. Where bonus abuse is identified, 10vin reserves the right to void all bonuses, forfeit any winnings generated from abused bonuses, and permanently close the accounts involved.
10vin reserves the right to modify, suspend, or terminate any promotion at any time and without prior notice, provided that such changes do not adversely affect bonuses that have already been credited to a player's account and are in the process of being legitimately wagered.
All casino games, slot titles, lottery draws, and the cat fishing arcade game available on 10vin operate using certified random number generator (RNG) technology. The RNG systems are independently tested and certified by third-party testing laboratories recognised by 10vin's licensing authority. The published return-to-player (RTP) percentages for each game are verified as part of this certification process.
Cricket betting markets on 10vin are governed by the specific sport rules published within the sportsbook section of the platform. In general: bets stand once a match has commenced unless a specific market rule states otherwise; abandoned or postponed matches that do not resume within the published cut-off window will result in applicable bets being voided; and live in-play bets are accepted subject to the platform's in-play betting rules which account for communication delays between the venue and the platform.
10vin reserves the right to void bets or game rounds where a technical malfunction, software error, human error, or data feed error has resulted in an obviously incorrect price or outcome being presented to players. In such cases, the amount staked on the affected bet or round will be returned to the player's account balance. 10vin will not be obligated to honour payouts that result from system errors regardless of the amount displayed.
Any form of collusion between players, or any attempt to benefit from information related to match fixing or corrupt conduct in any sport, is strictly prohibited on 10vin. Where 10vin has reasonable grounds to suspect that a player has engaged in or knowingly benefited from such conduct, the relevant accounts will be suspended immediately and the matter will be reported to the appropriate regulatory and law enforcement authorities.
The following actions are expressly prohibited on the 10vin platform. Engaging in any of the following may result in immediate account suspension, forfeiture of balance, and reporting to relevant authorities:
10vin is committed to promoting responsible gaming and protecting vulnerable players. The platform provides a comprehensive set of player-protection tools, all of which are available to every registered account holder at no cost and without requiring any justification for their use.
Set daily, weekly, or monthly deposit limits. Reductions take effect immediately; increases are subject to a 24-hour cooling-off period before activation.
Set a maximum net loss threshold per day, week, or month. Once the limit is reached, no further wagers can be placed until the period resets.
Receive automatic notifications after a set session duration to remind you how long you have been playing and encourage regular breaks.
Request a self-exclusion period of 6 months, 1 year, 3 years, or permanent exclusion. Self-exclusion takes effect within 24 hours and cannot be reversed within the selected period.
Players who believe they may have a gambling problem are encouraged to visit the Responsible Gaming page for a full list of tools, self-assessment resources, and links to professional support organisations. All responsible gaming requests submitted via the support channel at [email protected] will be actioned within one (1) business day.
10vin takes the protection of minors extremely seriously. If you are a parent or guardian and you believe that a person under the age of 21 in your household has accessed the 10vin platform, please contact support immediately at [email protected]. 10vin will cooperate fully with any investigation and will take all necessary steps to prevent further underage access.
All content on the 10vin platform — including but not limited to the 10vin brand name, logo, website design, graphics, game interfaces, promotional materials, and written content — is the exclusive intellectual property of 10vin or its licensed content providers and is protected by applicable copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal gaming purposes only. This licence does not include the right to reproduce, distribute, publicly display, create derivative works from, or commercially exploit any content from the 10vin platform without express prior written permission from 10vin.
The collection, storage, processing, and use of your personal data by 10vin is governed by the 10vin Privacy Policy, which forms an integral part of these Terms and Conditions and should be read alongside them. By accepting these Terms, you also acknowledge and accept the Privacy Policy in its current form.
10vin collects personal data that is necessary for account operation, identity verification, payment processing, fraud prevention, and regulatory compliance. 10vin does not sell personal data to third parties. Data may be shared with licensed payment processors, KYC verification service providers, and regulatory authorities as required by law or licensing obligation. Full details of data retention periods, your rights as a data subject, and the lawful bases for processing are set out in the Privacy Policy.
To the fullest extent permitted by applicable law, 10vin shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or financial losses resulting from:
10vin's total aggregate liability to you in respect of any claim arising from these Terms or your use of the platform shall not exceed the total value of deposits made by you in the thirty (30) days immediately preceding the event giving rise to the claim.
These Terms and Conditions are governed by the laws of the jurisdiction in which 10vin is licensed to operate. In the event of a dispute between you and 10vin that cannot be resolved through the standard customer support process, the matter may be escalated to the independent dispute resolution body designated by 10vin's licensing authority.
Before escalating any dispute to the regulatory body, you are required to first submit a formal complaint to 10vin by emailing [email protected] with the subject line "Formal Complaint". 10vin will acknowledge your complaint within two (2) business days and provide a full written response within ten (10) business days. If you are not satisfied with 10vin's response, you may then escalate the matter to the independent adjudicator as directed by the licensing authority.
10vin reserves the right to amend these Terms and Conditions at any time. Where changes are material — meaning they affect your rights, financial obligations, or the core mechanics of the platform — 10vin will provide at least fourteen (14) days' prior notice by email to your registered email address and by posting a prominent notice on the platform homepage.
Your continued use of the 10vin platform following the expiry of the notice period constitutes acceptance of the revised Terms. If you do not accept the revised Terms, you must close your account and withdraw any remaining balance before the effective date of the changes. Accounts that remain open and active after the effective date will be deemed to have accepted the revised Terms unconditionally.
If you have any questions, concerns, or formal complaints regarding these Terms and Conditions or the operation of the 10vin platform, please contact the support team using the details below. All communications should be sent in English.
For general enquiries, account queries, responsible gaming requests, and formal complaints: [email protected]
Live chat support is available 24 hours a day, 7 days a week through the support widget in your logged-in account dashboard. Average first-response time is under five minutes.
For the formal complaint procedure described in Section 12, please email [email protected] with the subject line "Formal Complaint" so that your message is routed directly to the compliance team.
Now that you have read the full Terms and Conditions, you know exactly what to expect from the platform. Join Pakistani players from Karachi to Islamabad already enjoying cricket betting, live casino, slots, and more — all in PKR.
Age Restriction & Responsible Gaming Notice
Use of 10vin is strictly limited to individuals aged 21 and above. Gambling involves financial risk and can be addictive. Never wager more than you can afford to lose. 10vin provides deposit limits, loss limits, session reminders, and self-exclusion tools to all registered players. Visit the Responsible Gaming page for full details on all tools available to you.